We may employ cookie technology, web beacons, transparent GIF images, and similar devices to facilitate website administration and navigation, to better understand and improve the effectiveness of our site, and to provide an enhanced online experience for our visitors.
Cookie Notice – Purpose
- Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.
- Website analytics/performance cookies
These cookies collect information about how visitors use the website (for instance, which pages visitors go to most often, and if they get error messages from web pages). These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works
- Functionality cookies
These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. These cookies may also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
By using our website, you agree that we can place these types of cookies on your device.
Most browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may be unable to access some customised features on our website.
Devices like web beacons and transparent GIF images are tiny or transparent graphics that allow us to count the number of users who have visited a particular web page or to access certain cookies. We may use these graphics on our websites to count users and to recognise users by accessing our cookies. Being able to access our cookies allows us to personalise our website and improve your experience at our website. We may also include these graphics in HTML-formatted e-mail messages that we send to determine which e-mail messages were opened.
By using our website, you are consenting to our use of these beacons and similar technologies as described above.
Personal information we may ask you for and how we might use it
When you visit our website, we collect personal information from you (such as your name, address, phone number, e-mail address, etc.) when you voluntarily provide it to us. Depending on the purpose for which the information was provided, we may use the information to communicate with you regarding our products, services, and promotions, to provide you with other information or materials that you request, to customise your interactive experience, and/or to improve our product and service offerings.
Here are the circumstances in which we might ask for personal information from our consumers though our website, the types of information we obtain, and how we might use the information:
- If you contact one of our Customer Service Representatives through our website, we may ask you for personal information such as your name, address, phone number, or e-mail address so that we can respond to your questions or comments. (Of course, if you send us an e-mail, we will at a minimum obtain your e-mail address.)
- You may be asked to provide personal information if you:
- Register as a user of our website or to post content to our website;
- Agree to receive an online newsletter or other information or material from us;
- Register for a sweepstakes, contest, or other promotion;
- Register to join a club;
- Participate in a survey, a consumer research panel, or similar type of activity; or
- Ask to receive an online newsletter or other information or material from us; or
- Otherwise participate in features of our website that ask for personal information.
- If you purchase or otherwise request a product, publication, or promotional offering from us or take advantage of a rebate or similar offer, you may be required to provide your contact and/or payment information (such as a credit card number) in order for us to process your request.
Your participation in any of these activities (and therefore your provision of personally identifiable information) is entirely voluntary. We may use the information you provide to respond to your questions or comments, to administer our promotions and websites, to fulfil your request, subscription, or order, to provide you with a customized interactive experience, or to otherwise provide or improve our products and services.
We will not send you any online newsletter or similar e-mail marketing communication unless you opt in or expressly ask to receive such a communication from us. And if you do choose to receive any such e-mail communication from us, you will always have the opportunity to “unsubscribe” from receiving the e-mail at any time.
When we might provide other parties with your personal information
If you give us your explicit consent to do so, we may share your personal information with other marketers at unaffiliated companies. If you do not affirmatively consent to this, we will not share your information with such other marketers.
We may provide your personal information to third parties who provide services on our behalf. These parties may use the information solely in conjunction with the specific services they provide for us (e.g., fulfilment of an order, responding to your question or comment, providing a sweepstakes prize, deployment of a consumer survey, investigation of a complaint, etc.).
Some of these third parties may be involved in administering or supplementing our databases and will need to have access to the information in order to do so. For example, we may retain a third party to verify the accuracy of information within our databases or to gather additional information about individuals within our databases from commercially available sources.
We reserve the right to transfer any information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party. We also reserve the right to share information within Heavenly Desserts® amongst our various businesses.
Personal information we may receive from third-party social-networking services
If you choose to access or make use of third-party social-networking services (such as Facebook or Twitter), we may receive personal information about you that you have made available to those services, including information about your contacts on those services. For example, some social-networking services allow you to push content from our website to your contacts or to pull information about your contacts so you can connect with them on our website. Some social-networking services also will facilitate your registration for our website or enhance or personalise your experience on our website. Your decision to use a social-networking service will always be voluntary. However, you should make sure you are comfortable with the information your third-party social-networking services may make available to our website by visiting those services’ privacy policies. Any personal information we receive through third-party social-networking services may be used as described above.
Security for credit card data and transaction information
At Heavenly Desserts®, we are committed to keeping your online transactions safe and secure. In order to reasonably assure the privacy and security of your credit card and other personal data when making an order, we use Secure Sockets Layer (SSL) technology. SSL uses encryption technology to create a secure connection between your computer and ours. We have also put procedures in place to safeguard the information/data we collect from you. We cannot absolutely guarantee the security of any information you provide online; you provide it at your own risk.
Links to other sites
User-generated content and public profile features
This website may, from time to time, contain interactive areas where website users might submit comments or other content (including information about the user that might be displayed in the user’s public profile within an online community) that may be posted on the website or otherwise published. Users who do this should be aware that when they voluntarily disclose personally identifiable information (e.g., name, e-mail address, etc.) in content submitted for posting or publication, the information can be read and used by others. This may result in unsolicited messages from other posters or parties. We make no representations and undertake no obligations as to the security or use of information you voluntarily include when submitting content.
This website may, from time to time, include a send-to-a-friend application that makes it easy for you to forward information or materials from our website to friends or family by e-mail. In order to address your e-mail message, the application may ask you to input the recipient’s e-mail address and/or similar information (including your e-mail address). This information is only used by the application to address your message so that it can be properly sent. Heavenly Desserts® does not retain any of this information for any purpose.
This website is not directed to children and we will not request any information from children under 13 at this website. Heavenly Desserts® does have other websites that are geared in whole or in part to a child audience. Our commitment to the privacy of children is described more fully in the privacy policies of those websites. Heavenly Desserts® and its affiliated companies take special care to protect the privacy of children under the age of 13. We also recommend that parents monitor their children’s Internet activities and learn and employ software or other tools which can help their children enjoy the fun and entertainment of an on-line experience without compromising their personal safety or allowing them to use the Internet in a manner inconsistent with their parents’ preferences.
How you can access or correct your information
You can request to access, review, correct, update or have your personally identifiable information deleted from our database by sending an email to firstname.lastname@example.org To protect your privacy and security we will also take reasonable steps to verify your identity before granting access or making corrections.
How to contact us